Anonymous
map-marker Portland, Oregon

Pacific Hot Tub Solutions - Hot Tub Removing Review from Portland, Oregon

My name is Ray Scott and I had a pleasant experience with the removal of my hot tub.My backyard backs into a busy street, but that didn't stop these guys.Besides, it was the only way my tub could exit the backyard without destroying any plants or property.They had all the tools that you would ever need to get the job done.They were very honest and transparent with me.They had a hunch that my hot tub was leaking, and to my suprise they were right.It was good that they could take it off my hands at a good price.Thanks Mark and crew! Ray Scott

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5 comments
Guest

Good looking out! True customer above and this guy below!

So, you run your neck with multiple smear ads on Craigslist everyday in Portland and you've gone to "pissed consumer" and "rip off report" and post like a burnt customer??

Get a grip fool nobody buys your pathetic lies with your constant harassment here and everywhere else. THIS FREAKS MO IS WRITING WITH HIS CAPS LOCKED IN SO IF YOU SEE ANYBODY ADVERTISING WITH ALL CAPITAL LETTERS IT'S DANIEL TRUSSELL AKA

MY USED HOT TUB PRO

PORTLAND HOT TUB REPAIR

CERTIFIED HOT TUB REPAIR

THE OLD HOT TUB FACTORY HOT SPRINGS SPA REPAIR TILLAMOOK HOT TUB REPAIR A quick search of Yamhill County records show mr. Trussell's rein of terror on good folks! Watch out!

Watch the video and protect yourself and your neighbors! kptv.com/video?clipId=732****&autostart=true

Guest

I bought a hot tub from this man SCOTT STOGSDILL of PACIFIC HOT TUB SOLUTIONS. .At first he seemed nice and sincere when he was showing me his hot tubs he always had a know it all attitude showing me things in the most minute detail.

He really seemed on his game.

So i took the chance and bought a tub from him. two weeks after i picked it up and got it wired and full the tub was very noisy and would not heat up past 85!!!!! After leaving 7 messages for him he scheduled a time to come out and "Take care of it" not only was he 3 hours late for our appointment but also charged me for him showing up...

He didn't even have the right motor and said he would be back.... That was 4 months ago and still no word.

then had the police called on ME for calling him so much..... 12 calls in 4 months i believe is LENIENT WHEN I GAVE YOU $3000!!!!!! I for one don't like being taken.

He manipulates the law to get what he wants. YOUR MONEY FOR NOTHING!!!!

I should have done my research and figured out who this crook really is. Trust me when i say shocked....

Don't believe me?

Look for yourself.

GOOGLE scott stogsdill hot tub. Also goggle pics to see the crooks mug shoots for fraud.

Guest
reply icon Replying to comment of Guest-914287

Again This is a copy of a full review posted against "Used Hot Tub Pro" on this website!!!! taking your negative reviews and trying to pass them off as your leading competitors is a cheap trick.

look us up on Facebook, Angie's list, or even BBB. Look no further than P.H.T.S. We take care of our customers which is why our competitors need to post their own reviews off as ours.

Nice try Dan....

Sincerely,

Nathan Soll Manager,

P.H.T.S. Lincoln City, OR.

Guest

Nice try Pacific Hot Tub Solutions. Must be slow for you folks, posting false reviews about yourself.

Wow, this is very telling about your company.

Scott Stogsdill spends some much time posting bs about his company on sites like Google, Yelp, BBB, Yellow pages.com. The list goes on and on.

He was busted for fraud before and spent some time in the pen.

It looks like he needs more time in to learn not to be a liar.

Guest
reply icon Replying to comment of Guest-913836

I bet it drives you nuts to see what a satisfied customer sounds like.. Mainly because most of yours yell at you I'm guessing...

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Anonymous
map-marker Hillsboro, Oregon

PACIFIC HOT TUB SOLUTIONS, KIM PRIEST, SCOTT STOGSDILL. CONSUMER FRAUD.

I bought a hot tub from this man SCOTT STOGSDILL of PACIFIC HOT TUB SOLUTIONS. .At first he seemed nice and sincere when he was showing me his hot tubs he always had a know it all attitude showing me things in the most minute detail. He really seemed on his game. So i took the chance and bought a tub from him. two weeks after i picked it up and got it wired and full the tub was very noisy and would not heat up past 85!!!!! After leaving 7 messages for him he scheduled a time to come out and "Take care of it" not only was he 3 hours late for our appointment but also charged me for him showing up... He didn't even have the right motor and said he would be back.... That was 4 months ago and still no word. then had the police called on ME for calling him so much..... 12 calls in 4 months i believe is LENIENT WHEN I GAVE YOU $3000!!!!!! I for one don't like being taken. He manipulates the law to get what he wants. YOUR MONEY FOR NOTHING!!!! I should have done my research and figured out who this crook really is. Trust me when i say shocked.... Don't believe me? Look for yourself. GOOGLE scott stogsdill hot tub. Also goggle pics to see the crooks mug shoots for fraud.
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Reason of review:
Damaged or defective
6 comments
Guest

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Change Location Alaska, Oregon & Western Washington Name Category Clear Location Search Filter: Businesses Source: Site Distance: Off BBB Accredited Only Help Get to Know Us Get Involved Get Consumer Help Programs & Services For Businesses Overview > Accredited Business Directory > spas & hot tubs - service & repair > Pacific Hot Tub Solutions LLC BBB Business Review - Select Language - Text Sizesmall medium large Overview BBB Accreditation Complaints Customer Reviews Request a Quote Consumer Complaints BBB Accredited Business since 4/16/2014 Pacific Hot Tub Solutions LLC (503) 913-**** Share Print Customer Complaints Summary 3 complaints closed with BBB in last 3 years | 2 closed in last 12 months Complaint Type Total Closed Complaints Advertising/Sales Issues 1 Billing/Collection Issues 0 Delivery Issues 0 Guarantee/Warranty Issues 0 Problems with Product/Service 2 Total Closed Complaints 3 Definitions | BBB Complaint Process | File a Complaint against Pacific Hot Tub Solutions LLC See Trends in Complaints on Pacific Hot Tub Solutions LLC | View Complaints Summary by Type Pie Chart on Pacific Hot Tub Solutions LLC Complaint Breakdown by Resolution Complaint Resolution Log (3) BBB Closure Definitions Complaint resolved through BBB process (1 complaint) 10/6/2014 Problems with Product/Service | Read Complaint Details X Additional Notes Complaint: Received a quote on a tub from this company.

After 3 weeks of waiting the tub was still not finished (they were waiting for parts). When I went to see the work completed to date I was given an invoice to sign with a higher price than was initially agreed to. When I elected not to purchase at the higher price they refused to give me my deposit back. Desired Settlement: Return of deposit Business Response: Initial Business Response /* (1000, 6, 2014/09/19) */ The complainant came to our shop approximately 3-4 weeks ago and we spent nearly 3 hours with he and his wife going their options on 3 different hot tubs.

All of which had different prices. They had previously paid us $350 to move their old hot tub and we told them we would give them that back as a credit if they decided to purchase a reconditioned hot tub from us. One of the tubs they were looking at was $7500, one was $6500 and one was $5000. We told them we would be able to give them the credit on the $6500 and $5000 units but not the $7500 unit.

On the day that they were here we wrote the paperwork up for the $7500 unit with a $100 deposit. The deposit was noted on the paperwork and they were told the deposit was only refundable for 3 days but that we could transfer it to another tub if they changed their mind. A few days later they called and indicated the wanted the $5000 tub. They referred to it as the Jacuzzi not as the $5000 tub but my general manager had discussed pricing with them at length when they were here a few days before.

We moved forward with getting the Jacuzzi ready and when the complainant came in to see it (about 3 weeks later) the tub did still need some jets. We are a reconditioned hot tub shop. It was in the process of being reconditioned when they looked at it. They were told it would be a few weeks and then we had an issue with our supplier which further delayed the process.

We asked the complainant to complete new paperwork for the different tub. The original price of the tub was $5000, we still have the tub and it is listed for $5000 as it was when he was quoted the price. We knew they really wanted to stay around $4500 which was why they changed their mind from the $7500 tub. My general manager told them when they were looking at the tub that it would be $4500.

When he quoted this price he was taking into account the $350 credit we would be giving them plus giving them $200 off the price in general. They unfortunately misunderstood and believed that the tub was $4500 and that they would be getting the $350 on top of that. When I provided them with the revised paperwork for a different hot tub he came unglued and said that is not what he was told. We tried to explain and show him the price we had listed for the hot tub was $5000 but he would not even consider listening to us.

Clearly the 3 day refund period had passed and I did not feel I needed to refund his deposit as I was acting in good faith by allowing him to change tubs without coming back in immediately to redo the paperwork. Technically, I still have a signed contract indicating he is purchasing a $7500 hot tub and if I wanted to pursue that matter further I could but that is not how I do business. If he does not want to do business with my company that is fine, but he was advised the deposit is non-refundable after 3 days. I have his signature on the receipt acknowledging that and I do not feel my company did anything other than hold a customer to our terms and pricing despite what he understood.

BBB found business made good faith effort to resolve complaint but customer not satisfied with business response (2 complaints) 5/7/2015 Problems with Product/Service | Read Complaint Details X Additional Notes Complaint: On December 5th, 2013, Pacific Hot Tub Solutions (PHTS)replaced the control/heater unit in my spa after diagnosing the existing control/heater unit as unrepairable. On March 23rd, 2014, while investigating a water leak under my spa, I discovered that the PHTS technician had left the high voltage wires to the new control/heater unit EXPOSED. These wires should have been protected with weatherproof conduit and a weatherproof connector at the new control/heater unit. Water from the leak had sprayed on the "live" 240 volt/40 amp wiring and had sprayed inside the new control/heater unit.

Water actually came in contact with both high and low voltage wiring! The PHTS technician also failed to bond ("ground")the two spa pumps to the control/heater unit. He also removed the wire to the ozone generator and rendered it useless. Luckily, no one was injured or killed before I discovered the problems.

I immediately contacted PHTS and received an offer of $100.00 to go away. The next day the owner of the company profusely apologized for her employee's actions but offered no real settlement. However, after I filed a complaint with the Clackamas County Electrical Department the owner of the company refused to attempt any type of resolution unless I withdrew my complaints to the County, State and AngiesList. In October, 2014, the topside control unit that controls the heater, pumps and lights detached from it mounting bracket and fell back inside the spa enclosure.

This rendered the spa basically useless. Spa the new control/heater unit was still under the one year warrantee, I contacted PHTS in writing. As of this date, PHTS has refused/failed to contact me regarding the warrantee repair. Regarding the initial installation, the State of Oregon has proposed fines to PHTS in the amount of $9,000.00 for license violations, permit violation and unsafe wiring practices.

The State of Oregon has proposed a fine in the amount of $2,500.00 to the unlicensed PHTS technician. To date, PHTS is not licensed, bonded or insured with the State of Oregon. Desired Settlement: I have invested almost a year of my time and efforts to bring this company into compliance with Oregon laws and Administrative Rules. I have engaged in numerous meetings and phone conversations with County and State officials.

I have incurred personal expenses to process my complaints and repair my spa. I have lost use of my spa for almost four months. I am seeking a settlement in the amount of $10,000.00 from PHTS. manner they will receive no further service from my company.

As for Mr. ********s request for $10,000, if he feels the need to pursue this, my attorney will be happy to discuss this matter in conjunction with our counter suit for harassment, slander, liable and defamation of character. I have no problem, whatsoever, working with customers to resolve issues/concerns they may have but when a customer feels they can threaten, harass or bully me or my company that is where I draw the line on customer service. "Do to others as you would have them do to you" is an appropriate verse for Mr.

******** to learn from. He needs to remember, he now has to earn the respect that he thinks he deserves because for so many years he got it only because of the badge he wore. This whole issue would be a mute point had he not made unreasonable DEMANDS from the beginning. Mr.

******** set the tone for the level of service he has received and there are things he has done that, again, will not be discussed in this forum, but where completely inappropriate and harassment of me personally. Consumer Response: ***Document Attached*** I received this information from the State of Oregon this week. Obviously, the State of Oregon took my concerns seriously! (Final (Consent) Order.pdf) Consumer Response: (The consumer indicated he/she DID NOT accept the response from the business.) I have attached my response below.

I have also uploaded several photographs. Please pay particular attention to the small wires that lead from the heater/control unit, thru a round hole in the plastic shroud behind the heater/control until and up to the topside control panel. The actual control panel is inaccessible once the top mounting bracket is affixed to the top of the spa. I can send more photos if necessary.

To: Better Business Bureau/ Cathy ******** From: *** ******** Re: Case #******** Date: February 21st, 2015 BBB/Ms. ********: In response to your e-mail of February 17th, 2015, requesting additional information regarding my complaint, I have drafted the following: Please review the Consent Order (Case #C2014-****) that I submitted to you on February 15th, 2015. This Consent Order refers to the investigation and actions of the Electrical and Elevator Board (EEB) of the State of Oregon in regards to my complaints to them regarding Pacific Hot Tub Solutions (PHTS). The owner of PHTS, Ms.

*** ******, waived a formal hearing and, instead, entered into this agreement with the EEB. She voluntarily signed the Consent Order on January 23rd, 2015, and accepted the findings and fines of the EEB. Her attorney, Mr. Tyler Smith, also voluntarily signed the Consent Order on February 5th, 2015.

In regard to the Consent Order, the Electrical and Elevator Boards' "Findings of Fact", statements of "Applicable Laws", "Conclusions of Law" and its final "Order" ARE NOT in dispute. PHTS and its lawyer voluntarily signed the Order as written and accepted fines in the amount of $9,000.00 of which $4,500.00 would be suspended if PHTS met certain conditions. In her response to you, Ms. ****** states, "We do not and will not do any electrical work that requires a license or permit to complete".

Her company, of which she states she is the owner, just received a $9,000.00 fine from the State of Oregon after she signed the Consent Order admitting that PHTS had committed numerous electrical code violations! Ms. ****** then alleges that my complaints involve some kind of misunderstanding between her "tech" and me. Again, in the Consent Order, she agreed with the findings of the EEB stating that her company did not possess a "contractor's license", had employed an unlicensed person to conduct electrical installations and did not obtain an electrical permit for my spa repair/ installation.

Ms. ****** continues by referring to an "alleged improper installation". Again, Ms. ****** signed the Consent Order that stated that her unlicensed "tech" violated ORS 479.710(1), and National Electric Code articles 300.11(A).

300.12, 300.15, 300.15(C) 300.18(A), 310.10(G) while repairing my spa. After I had made my initial complaint to the Building Codes Division of Clackamas County, I also made complaint to AngiesList. Ms. ****** had reminded me several times that her company had received a 2013 award from AngiesList and I believed that this organization needed to hear of my experience with one of their "award winners".

In written correspondence to me on May 15th, 2014, Ms. ****** conditioned any type of settlement stating, "If you will agree to stop the continued complaints, retract complaints precious made and agree to put this issue behind us..." I had/have no intention of conditioning any type of settlement by being required to retract any complaints that I have made to the County, State, AngiesList, the BBB or any other consumer protection entity. After the initial installation, I personally obtained an electrical permit (E0203414) and properly wired the heater/control unit. I then had the installation inspected by the Building Codes Division of Clackamas County on September 2nd, 2014.

In October, 2014, the topside control panel literally fell out of its mounting bracket to a location recessed inside the spa. I notified PHTS in writing of this obvious installation or product defect on November 5th, 2014, and provided them with photographs of the control unit. To date, I heard nothing from PHTS regarding this warrantee request. Ms.

******'s response to this BBB complaint, dated February 13th, 2015, was the first time I heard why Pacific Hot Tub Solutions had ignored my warrantee request. At no time did I repair, alter or damage the topside control unit that fell of its mounting bracket, as Ms. ****** alleges. I only properly rewired the high voltage supply wiring as stated above.

The topside control is not even accessible after it has been attached to the mounting plate that then gets permanently attached to the top of the spa with adhesive! Regarding Ms. ******'s "lack of warrantee" claims, I received the one year warrantee promise from both the General Manager of PHTS at the time of my order AND from the "tech" when he finished installing and testing the new heater/control unit. I did not receive any written warrantee information from PHTS.

The promised one year warrantee was one of the reasons why I chose PHTS to repair my spa. This warrantee promise was displayed on the PHTS website and numerous CraigsList ads long before July, 2014. I have contacted the Balboa Water Group, the company the manufactured the heater/control unit installed by PHTS, and confirmed that my heater/control unit had been covered by a one year factory warrantee from the date of installation. Ms.

****** states, "I will not repair Mr. ********s hot tub". That is obvious. Ms.

****** states that I have made "unreasonable demands from the beginning". I asked for compensation in the amount of $1,400.00 in the early stages of negotiation and, as noted above, received a condition from Ms. ****** that I would have to retract any complaints that I had made before she would enter into a settlement. That condition is unacceptable.

I have never met Ms. ****** in person and do not even know what she looks like. Her claims that I have a personal vendetta against her are absurd. Consumer Response: ***Document Attached*** Apparently my download of the additional Consent Order did not make it to you.

This the Order fining the technician from Pacific Hot Tub Solutions $5,000.00 for the violations stated in the Order. (2015****_C2014-**** Final (Consent) Order Terry Aune.pdf) Business Response: I have spoken to my attorney regarding Mr. ********s continued harrassment of my company which goes above and beyond his right to file a compliant. Yes, my company and my employee were fined but not because we were found guilty.

We opted not to fight the allegations because it was purely a matter of he said/he said between my technician and the consumer. Fighting a case with no evidence or proof from either side, in my opinion, is just throwing money away so we opted to settle for an amount and pay the fine. Our acceptance of the fine was in no way an admission of quilt on our part. Consumer Response: Complaint: ******** I am rejecting this response because: Please review my original complaint, the rebuttal I submitted to you on February 21st, 2015, Consent Orders C2014-**** and C2014-**** which I have provided to you and the photographs that I have emailed to you.

These documents clearly show and provide the basis for my complaint to the BBB. Regarding the latest message from Pacific Hot Tub Solutions, I will address each sentence in order. Sentence #1: I have no idea what the business is trying to say. The sentence makes no sense to me.

Am I to assume that filing a complaint with the State and with two consumer protection businesses is deemed "harassment"? Does this "harassment" somehow then preclude my right or ability to file a complaint? The sentence makes no sense. Sentence #2: Pacific Hot Tub Solutions and their technician were fined a total of $14,000.00 as documented in the two Consent Orders.

The "Findings of Fact", "Applicable Law", "Conclusions of Law" the final "Order" in both Consent Orders ARE NOT in dispute. The Consent Orders document violations of Oregon State Law, Oregon Administrative Rules and violations of the National Electrical Code. Pacific Hot Tub Solutions and their technician signed their respective Orders admitting guilt, knowing that they could have a formal hearing regarding the charges. Both Respondents signed as indicated after reading and fully understanding the terms of their respective Order.

Both "freely and voluntarily" consented to the entry of their respective Orders WITHOUT FURTHER HEARING. They also expressly waived all rights to a hearing or appeal. In other words, THEY PLEAD GUILTY to the charges brought by the State. They entered into the Consent Orders under advice and counsel of an attorney.

Nowhere, in either Order, is it stated that signing the Orders does not constitute an admission of guilt. In fact, just the opposite is true. In the Order regarding PHTS, Section 3, "Respondent agrees NOT TO COMMIT FURTHER VIOLATIONS (emphasis added) of the Building Codes Division's statutes or rules. In order to discuss further violations, it is obvious that there must have been some "present violations"!

Sincerely, *** ******** 11/4/2013 Advertising/Sales Issues | Read Complaint Details X Additional Notes Complaint: I believe Pacific Hot Tub Solutions of Oregon City, OR engaged in a bait-and-switch or low-ball scheme to get my business and then charge more than agreed for a service. I inquired over the phone as to the cost of removing and disposing of my old spa and after answering multiple interview questions was told it would be $250, but if there were unforeseen circumstances then it could be more, but not to exceed $350 for a worst-case scenario (for example, if the spa was in such bad condition that it had to be cut apart in order to remove it). I agreed to these terms and we set a date to remove the spa. On the day of the spa removal, the workers arrived and promptly informed me that they might have to spend 1.5 hours cutting the spa apart and that would cost an extra $200 if they had to do that.

After spending 15 minutes pumping water out of the spa, they then took about 5 minutes to move the spa from the back yard and onto their flatbed trailer, without having to cut it apart. Two workers and a single ramp to get up one step was all that was required during the spa move. I was then presented with a bill for $350. When I asked why it was more, I was told all of the following: "Sorry, all I know is that my paperwork shows $300-$350." "This is an old spa so we had to charge more." "This spa is about to go 65 miles per hour down the freeway, so we have to charge more since it might break apart." "We only had to use one ramp, so I didn't charge you more for setting up ramps." "Just be glad we didn't have to cut it apart and charge you more." Sure enough, the invoice said $300-$350, so we were quoted $250 minimum over the phone and the invoice was immediately increased to $300 minimum.

Then an additional $50 was charged for what appeared to be a normal, easy, fast spa removal with no unusual or difficult obstacles or situations. Part of the justification for the higher cost appeared to be "We saved you money (we didn't have to cut it up), so we're charging you more." Additionally, the price to cut up the spa, had that been required, was increased from the original $100 quote to $200. With regard to the spa being "old" and "ready to fall apart", I wonder how many new, good-condition spas these people remove for disposal per year? Isn't it common to find that if the owner wants to simply pay to dispose of their spa, then that spa is in bad condition?

The spa condition was made clear during the original bid for $250. In addition, most parts of the spa are in salvageable condition, such as the shell, the pump, and the electric heater. Since this company is in the business of selling used spas, I'm sure these parts will be put to good use and will make additional money for the company. Desired Settlement: While getting back the $75 I paid over the original $250 quote for an easy, straight-forward move, I agreed to pay $325 and I am ok with that.

I just want to get this misleading business practice on the record. Business Response: Initial Business Response /* (1000, 6, 2013/09/27) */ Contact Name and Title: *** ****** Contact Phone: XXX-XXX-XXXX Contact Email: *****@pacifichottubsolutions.com Pacific Hot Tub

Guest

COMPLETE LIE! This person is going around and acting like a burnt customer?

Don't know why but please check out our reputation through legit sites like BBB Angie's or Google? Not a unaccountable website like this one with slandering accusations against my company! We are a professionally ran outfit with award winning staff and awards for superior service in the hot tub repair service field. Nobody takes care of their customers more than PHTS!

Oregon city and Lincoln city Oregon! We have 2 addresses to better serve the valley and the coast.

Guest

http://www.kptv.com/video?clipId=732****&autostart=true

Their Nate here's a script of pain for the one posting this garbage! This is Scott and if your looking for complaints from legit consumers this is not the place!

Go to the BBB or our Facebook or our Angie's list ratings and you'll see with a quick search everything this drama queen wants you to believe is BS! We back all our services up for 1 year parts and labor and sell the newest reconditioned hot tubs and swim spas in Oregon! Google Pacific Hot Tub Solutions their you will find his antics and fabricated reviews and you will also find our ratings from legit sites with honor and class!

Daniel Raymond Trussell wants you to believe him? It obviously makes himself feel better being a drama predator online and we are sick of it!

Guest

This is a copy of a review from "Used Hot Tub Pro" on this website! look for your self.

This is a complete fabrication against P.H.T.S. They changed the name and posted a negative review of their company to slander their toughest competitor. P.H.T.S. Look us up on BBB or even Facebook or Angie's list.

Sorry Dan Your Cheap tricks wont work here Either...

Sincerely,

Nathan Soll Manager,

P.H.T.S. Lincoln City, OR.

Guest
reply icon Replying to comment of Guest-914921

I bought a hot tub from this man SCOTT STOGSDILL of PACIFIC HOT TUB SOLUTIONS. .At first he seemed nice and sincere when he was showing me his hot tubs he always had a know it all attitude showing me things in the most minute detail.

He really seemed on his game.

So i took the chance and bought a tub from him. two weeks after i picked it up and got it wired and full the tub was very noisy and would not heat up past 85!!!!! After leaving 7 messages for him he scheduled a time to come out and "Take care of it" not only was he 3 hours late for our appointment but also charged me for him showing up...

He didn't even have the right motor and said he would be back.... That was 4 months ago and still no word.

then had the police called on ME for calling him so much..... 12 calls in 4 months i believe is LENIENT WHEN I GAVE YOU $3000!!!!!! I for one don't like being taken.

He manipulates the law to get what he wants. YOUR MONEY FOR NOTHING!!!!

I should have done my research and figured out who this crook really is. Trust me when i say shocked....

Don't believe me?

Look for yourself.

GOOGLE scott stogsdill hot tub. Also goggle pics to see the crooks mug shoots for fraud.

Guest
reply icon Replying to comment of Guest-914921

Your boss Scott Stogsdill the owner of Pacific Hot Tub Solutions is a carrier criminal. *** robbery, theft, heroin, fraud................How can you work for this crook?

He needs to go back to jail for a long time.

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Anonymous
map-marker Hillsboro, Oregon

SCOTT STOGSDILL THE KING OF HOT TUB LIES

SCOTT STOGSDILL OWNER PACIFIC Oregon City, Oregon

SCOTT STOGSDILL GM PACIFIC HOT TUB SOLUTIONS

MY NAME IS SCOTT STOGSDILL, you may know me by my other names "SLICK SCOTT", "DUMB ***", "PREDATOR", " ROBBER", "THIEF". Here's the truth about ME a convicted scam artist since 1980.

I WANT SO MUCH TO BE LIKE THE HOT TUB COMPANIES THAT ARE LEGITIMATE.

For 9 years I have tried to make it in hot tubs. Most times I just end up in jail. My biggest problem is I am a criminal. Look it up! Google my name.

This PREDATOR is waiting for your call to come to your home and steal from you! I RIPPED OFF SO MANY PEOPLE...PORTLAND WAKE UP!!

I must say I am a taker. My brain does not work very well from all the *** and heroin I have put in to it. I do not think very well. I like to steal from people. I like to take other people's business plans and say i started them. I am funny! I LIKE TO TELL MY SELF I AM THE "MASTER OF THE HOT TUB UNIVERSE" I just do not feel adequate compared to the hot tub companies that were legitimate. If I tell myself I am #1 at hot tubs I can believe myself. I will be # in my Scott world. All I see Me do is hate ads on Craigslist AND THE INTERNET against legitimate hot tub companies. OREGON HOT TUB, THE BEST SPA DELIVERY, PDQ SPA REPAIR, SPA SPECIALIST, PRECISION SPA, REBUILT SPAS.COM, AFFORDABLE SPAS..........the list goes on and on. The companies I am jealous of I slander, I am a little boy.. hehe. " WATCH OUT HE HAS MULTIPLE SCAMS WITH THAT THIS YEAR! I ! "Buyer Beware" ! Class action lawsuit on me if... Show more

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11 comments
Guest

We shut down Scott Stogsdill in Lincoln City, We took his long hair, We shut him down at the home show. We are the reapers of the crime lord Scott Stogsdill.

Dan Trussell

Guest

Steal others game plans? I don't see you anywhere near this savage and his kick a..

company? Just a whiner making himself or herself feel better writing garbage and slandering ads like the above one. Here's a tip for the fool who posted the neg ad above....Check yourself punk your the one posting this same ad last year around Sept-Oct 2014?? Your nothing but a cry baby who's all sucked up because we are doing it right unlike you who's had 30 years to get it right and...well...your a looser who thinks posting these *** ads will deter MY customers from coming in and buying a hot tub?

Think again fool you have nothing to say but lies so go take a nap and go do something with your life besides stalking me FREAK! By the way going onto my facebook and stealing my pix that my daughter took of me? You will get what's coming to you....KARMA best served COLD!!! Now who's the one with 2 stores?

Who's the ones with 8 employees? Who's the one who won the Angie's list super serve award? Who's the one who's earned an A rating from the BBB? Well the list goes on and on.....just like PHTS will be around when your not!

I am the used hot tub market! Don't you ever forget that BOY!

Guest

So, you run your neck with multiple smear ads on Craigslist everyday in Portland and you've gone to "pissed consumer" and "rip off report" and post like a burnt customer?? Get a grip fool nobody buys your pathetic lies with your constant harassment here and everywhere else.

THIS FREAKS MO IS WRITING WITH HIS CAPS LOCKED IN SO IF YOU SEE ANYBODY ADVERTISING WITH ALL CAPITAL LETTERS IT'S DANIEL TRUSSELL AKA

MY USED HOT TUB PRO

PORTLAND HOT TUB REPAIR

CERTIFIED HOT TUB REPAIR

THE OLD HOT TUB FACTORY HOT SPRINGS SPA REPAIR TILLAMOOK HOT TUB REPAIR A quick search of Yamhill County records show mr. Trussell's rein of terror on good folks! Watch out!

Watch the video and protect yourself and your neighbors! kptv.com/video?clipId=732****&autostart=true

Guest

I bought a hot tub from this man SCOTT STOGSDILL of PACIFIC HOT TUB SOLUTIONS. .At first he seemed nice and sincere when he was showing me his hot tubs he always had a know it all attitude showing me things in the most minute detail.

He really seemed on his game.

So i took the chance and bought a tub from him. two weeks after i picked it up and got it wired and full the tub was very noisy and would not heat up past 85!!!!! After leaving 7 messages for him he scheduled a time to come out and "Take care of it" not only was he 3 hours late for our appointment but also charged me for him showing up...

He didn't even have the right motor and said he would be back.... That was 4 months ago and still no word.

then had the police called on ME for calling him so much..... 12 calls in 4 months i believe is LENIENT WHEN I GAVE YOU $3000!!!!!! I for one don't like being taken.

He manipulates the law to get what he wants. YOUR MONEY FOR NOTHING!!!!

I should have done my research and figured out who this crook really is. Trust me when i say shocked....

Don't believe me?

Look for yourself.

GOOGLE scott stogsdill hot tub. Also goggle pics to see the crooks mug shoots for fraud.

Guest
reply icon Replying to comment of Guest-914293

Again this post shows up... This is a complete fabrication!

This is a review posted against "Used Hot tub Pro" On this website!!!! Dan and Stan are up to their dirty trick of putting their negative reviews against their toughest competition. Geeze Were really getting to you aren't we!?!?!

Sincerely,

Nathan Soll Manager,

P.H.T.S. Lincoln City, OR.

Guest

here's all PHTS has to say to this little fly on the wall!

kptv.com/video?clipId=732****&autostart=true

here's your huckleberry certified hot tub lunatic watch this and protect yourself from this internet predator *** bag! dan trussell aka MY USED HOT TUB PRO google him and don't give this dude your money his a scam!

Guest
reply icon Replying to comment of Guest-903723

YOUR SHIP IS SINKING. YOU SHOULD DO THINGS THE RIGHT WAY NOT THE CRIME WAY.

WE PUT YOU IN THE ANGERY CHAIR AND IN THE ANGERY CHAIR YOU WILL STAY.

YOU CAN'T BE ME!

Guest

SCOTT STOGSDILL OWNER PACIFIC Oregon City, Oregon

SCOTT STOGSDILL GM PACIFIC HOT TUB SOLUTIONS

MY NAME IS SCOTT STOGSDILL, you may know me by my other names "SLICK SCOTT", "DUMB ***", "PREDATOR", " ROBBER", "THIEF". Here's the truth about ME a convicted scam artist since 1980.

I WANT SO MUCH TO BE LIKE THE HOT TUB COMPANIES THAT ARE LEGITIMATE.

For 9 years I have tried to make it in hot tubs. Most times I just end up in jail. My biggest problem is I am a criminal. Look it up! Google my name.

This PREDATOR is waiting for your call to come to your home and steal from you! I RIPPED OFF SO MANY PEOPLE...PORTLAND WAKE UP!! I must say I am a taker. My brain does not work very well from all the *** and heroin I have put in to it. I do not think very well. I like to steal from people. I like to take other people's business plans and say i started them. I am funny! I LIKE TO TELL MY SELF I AM THE "MASTER OF THE HOT TUB UNIVERSE" I just do not feel adequate compared to the hot tub companies that were legitimate. If I tell myself I am #1 at hot tubs I can believe myself. I will be # in my Scott world. All I see Me do is hate ads on Craigslist AND THE INTERNET against legitimate hot tub companies. OREGON HOT TUB, THE BEST SPA DELIVERY, PDQ SPA REPAIR, SPA SPECIALIST, PRECISION SPA, REBUILT SPAS.COM, AFFORDABLE SPAS..........the list goes on and on. The companies I am jealous of I slander, I am a little boy.. hehe. " WATCH OUT HE HAS MULTIPLE SCAMS WITH THAT THIS YEAR! I ! "Buyer Beware" ! Class action lawsuit on me if...

Guest

Your a freak! You've gone around to any and all sites like this one and cry about how

MR.

SCOTT STOGSDILL runs PHTS? I am SCOTT STOGSDILL and your nothing but a disturbed individual who's game is OLD! Check it out son, we have an A- with the BBB. What do you have?

That's right you have NO ratings because your FAKE! We have over 10,000 followers around who love and watch what we do. Where's your Facebook page? We won the super service award from Angie's list for the Portland chapter in 2013!

You won what award for hot tub services where??? Yeah that's what I thought....So, you run your neck with multiple smear ads on Craigslist everyday in Portland and you've gone to "pissed consumer" and "rip off report" and post like a burnt customer?? Get a grip fool nobody buys your pathetic lies with your constant harassment here and everywhere else. THIS FREAKS MO IS WRITING WITH HIS CAPS LOCKED IN SO IF YOU SEE ANYBODY ADVERTISING WITH ALL CAPITAL LETTERS IT'S DANIEL TRUSSELL AKA

MY USED HOT TUB PRO

PORTLAND HOT TUB REPAIR

CERTIFIED HOT TUB REPAIR

THE OLD HOT TUB FACTORY HOT SPRINGS SPA REPAIR TILLAMOOK HOT TUB REPAIR A quick search of Yamhill County records show mr.

Trussell's rein of terror on good folks! Watch out!

Watch the video and protect yourself and your neighbors! kptv.com/video?clipId=732****&autostart=true

Guest

THIS SCOTT STOGSDILL NEEDS TO GO BACK TO JAIL.

View more comments (10)
Anonymous
map-marker Germantown, Maryland

Pacific Hot Tub Solutions - Hot Tub Review from Germantown, Maryland

I'm not a stalker, I'm just very disappointed with the service, or lack there of from this company. I stopped in to talk to owner Scott about a problem with our hot tub. Gave him the run down, he was very assuring that his $90 diagnosis fee would produce a solution, but after his guy came and spent 15 min at my house he said this might be the problem, collected his money and left. I later contacted Scott to find out some info on the problem and how much it would be to fix it and got no answer and no return call. $90 to tell me he might know what's wrong with it, nice job! And what great follow up. Clearly he had no intentions of doing his job, but hey his Spiel at his shop sure sold me! Too bad it was bogus. I want my money back!!
View full review
7 comments
Guest

Your pathetic with these lies! If anyone has a problem with us they call us they don't post on websites designed to slander companies!

Get a life! Nobody believes your lies about PHTS they have a glowing rating BBB A!!!

Guest

You got taken advantage by Scott Stogsdill owner of Pacific Hot Tub Solutions.

He is also known as "SLICK SCOTT"

Guest

I bought a hot tub from this man SCOTT STOGSDILL of PACIFIC HOT TUB SOLUTIONS. .At first he seemed nice and sincere when he was showing me his hot tubs he always had a know it all attitude showing me things in the most minute detail.

He really seemed on his game.

So i took the chance and bought a tub from him. two weeks after i picked it up and got it wired and full the tub was very noisy and would not heat up past 85!!!!! After leaving 7 messages for him he scheduled a time to come out and "Take care of it" not only was he 3 hours late for our appointment but also charged me for him showing up...

He didn't even have the right motor and said he would be back.... That was 4 months ago and still no word.

then had the police called on ME for calling him so much..... 12 calls in 4 months i believe is LENIENT WHEN I GAVE YOU $3000!!!!!! I for one don't like being taken.

He manipulates the law to get what he wants. YOUR MONEY FOR NOTHING!!!!

I should have done my research and figured out who this crook really is. Trust me when i say shocked....

Don't believe me?

Look for yourself.

GOOGLE scott stogsdill hot tub. Also goggle pics to see the crooks mug shoots for fraud.

Guest

We got your money and you will never get it back. Quit your crying, we do not care. Leave us alone.

Scott Stogsdill - Pacific Hot Tub Solutions :)

Guest

First off BS! You are not a customer!

You are just a HATER trying to instill fear into people heads about how we roll. You are incorrect in every way! PHTS walks people through a few suggestions over the phone, before we even come out and charge our $90 diagnose which includes the first hour of labor. We come stocked up in our service vans with 90% of needed parts for every spa on the planet.

So, you say what you'd like but, we won the 2013 super service award from Angie's list for the Portland Oregon Chapter. It breaks down like this, we are 1 of 3 out of 45 hot tub companies who won this award. That's from hard work and our solid word! We are easy to hate when your nothing but a lonely scammer on Craigslist?

Here's a tip...go get a job at McD's where you can be all you can be! Quit wasting my time with your fabricated BS smear campaign!

Grow up and if you think your good with hot tubs? Then compete with honor and quit running your neck trying to drag up remorse for untrue events ok?

Thanks it's time for me to go back and spend the rest of the day off, with my daughters!

Pacific Hot Tub Solutions is accredited W/ an A- rating with the BBB. We also have over 12K followers who love us on Facebook!

(A) rating with Angie's list in fact we won honor roll for Oct 2014! So, look up whomever your interested in hiring and make sure they're legit and pay their dues, like Pacific Hot Tub Solutions have nice day kids!

Guest
reply icon Replying to comment of Guest-906953

Take some responsibility PACIFIC HOT TUB SOLUTIONS!

Guest

Typical BS! No named customer?

When was this? Nothing but an attempt to smear again Pacific Hot Tub Solutions reputation! Not cool!

This is real life, real reports, real customers who have been burned.

Beware of myusedhottubpro or the old hot tub factory. Dan Trussel is a hot tub scam artist using both of these companies to scam unsuspecting customers. He is a self proclaimed spa specialist. He has been ripping people off since 1997.

He has over 30 cases between Multnomah, Yamhill, Washington and Clackamas County. He has an extensive file regarding hot tub fraud with the Oregon Attorney Generals Office. As of today, October 12, 2013 there are still ongoing investigations and lawsuits involving Mr. Trussel.

Multiple small claims, civil suits and harassment charges.

Click below to view video and see the FACTS !

This is just one of many Fox 12 Special Reports Investigative Report regarding the true hot tub scam artist in Portland Oregon.

Report Attachments: .....kptv.com/video?clipId=732****&autostart=true"

View more comments (6)
Lori N Ear
map-marker Bend, Oregon

Sold me a defective hot tub!

The manger told me I was getting a used hot tub that had been fully checked out and in good working order, he personally did the work himself. However it was spitting ball bearings and had a frozen valve, 2 broken jets and one of the pumps was not working, many other issues as well.

I asked the owner for a refund or to fix the issues at no additional cost. She said I was 1 in 1000 unhappy customers and she did not care and hung up on me, three separate times.

She said I agreed to as is.. which is not true.

View full review
Loss:
$1400
82 comments
Guest

This is a liar who as you can see with the other 7 posts this is a freak stalker running slandering ads against a legit hot tub shop? Just here to say it's all BS! 1 fired employee who's going to be sued by doing this...

Guest

WE GOT A BAD HOT TUB DEAL AT PACIFIC HOT TUB SOLUTIONS. The worst part was the owner and manager.

We have never been treated so poorly by a company. We wish we never answered the post on Craigslist by Pacific Hot Tub Solutions. the manager Scott lied to us, We found out latter his name in the hot tub industry is "Slick Scott" from what we found out from other hot tub people he has a long line of bad hot tub deals. The owner Kim has threatened to sue us if we do not stop telling the truth about her company.

We have asked her to leave us alone but she will not stop harassing us. It got so bad we had to have the police issue a no contact order on Kim and scott the owner and manager. BUYER BEWARE ON PACIFIC HOT TUB SOLUTIONS. THEY NEED TO FIND A BETTER WAY TO RUN THEIR COMPANY.

Pacific Hot Tub solutions sells old bad condition hot tubs to the unknowing public. They offer no help after the sale and the warranty is worthless. DON'T GET SCAMMED BY THIS COMPANY WHO THINKS YOUR A SUCKER AND WANTS TO TAKE YOUR MONEY! DON'T FALL VICTIM TO PACIFIC HOT TUB SOLUTIONS GAME!

DO YOURSELF A FAVOR STAY FAR AWAY FROM THEM. DO YOUR HOMEWORK BEFORE DOING BUSINESS WITH THEM OR YOU WILL HAVE NOTHING TO HOLD ACCOUNTABLE!?? DO NOT GIVE YOUR HARD EARNED MONEY TO PACIFIC HOT TUB SOLUTIONS.

We are going to report this companys actions to The Oregon department of Justice consumer affairs line. RECONDITIONED HOT TUBS OREGON THEY ARE NOT

Guest

kptv.com/video?clipId=732****&autostart=true

here's your huckleberry certified hot tub lunatic watch this and protect yourself from this internet predator *** bag! dan trussell aka MY USED HOT TUB PRO google him and don't give this dude your money his a scam!

dan trussell google his name soon as see just what a piece of work this fool is!

Everywhere you see CAP LOCKS ALL IN THE AD CHANCES ARE IT'S HIM! IF IT SEEMS A LITTLE MORE OPINION THAN CUSTOMER IT IS!

IT'S THE SPA JOCKEY UP THERE IN THE VIDEO! WATCH IT AND NOW DO YA FEEL ME?

Guest
reply icon Replying to comment of Guest-903728

Mr Stogsdill you forgot to mention your long criminal record for robbery, burglary, fraud, grand theft,meth, heroin,............. Google "Scott Stogsdill hot tub" to see the long line of mug shots.

You also forgot to come clean about your reign of terror on the successful hot tub company's in Oregon.

Posting more fraud and lies on all the review sites. You are destroying your company. Why do you mess with peoples livelihood?

You are a flim - flam man Mr Stogsdill. Your fraud company Pacific Hot Tub Solutions is a sinking ship.

The ship is sinking at your own hand. You like to mess with others livelihood.

now you are loosing yours.

You need to go back to jail. This time they should just throw away the key

LINCOLN CITY HOT TUB REPAIR KIM PRIEST SCOTT STOGSDILL HOT TUB FRAUD

Guest
reply icon Replying to comment of Guest-903728

YOUR SHIP IS SINKING SCOTT STOGSDILL!

YOU SHOULD HAVE WENT LEGIT AFTER YOU WERE RELEASED FROM JAIL.

LOOKS LIKE YOU ARE HEADED BACK TO JAIL!

CLEAN UP YOUR ACT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Guest

Your a freak! You've gone around to any and all sites like this one and cry about how

MR.

SCOTT STOGSDILL runs PHTS? I am SCOTT STOGSDILL and your nothing but a disturbed individual who's game is OLD! Check it out son, we have an A- with the BBB. What do you have?

That's right you have NO ratings because your FAKE! We have over 10,000 followers around who love and watch what we do. Where's your Facebook page? We won the super service award from Angie's list for the Portland chapter in 2013!

You won what award for hot tub services where??? Yeah that's what I thought....So, you run your neck with multiple smear ads on Craigslist everyday in Portland and you've gone to "pissed consumer" and "rip off report" and post like a burnt customer?? Get a grip fool nobody buys your pathetic lies with your constant harassment here and everywhere else. THIS FREAKS MO IS WRITING WITH HIS CAPS LOCKED IN SO IF YOU SEE ANYBODY ADVERTISING WITH ALL CAPITAL LETTERS IT'S DANIEL TRUSSELL AKA

MY USED HOT TUB PRO

PORTLAND HOT TUB REPAIR

CERTIFIED HOT TUB REPAIR

THE OLD HOT TUB FACTORY HOT SPRINGS SPA REPAIR TILLAMOOK HOT TUB REPAIR A quick search of Yamhill County records show mr.

Trussell's rein of terror on good folks! Watch out!

Watch the video and protect yourself and your neighbors! kptv.com/video?clipId=732****&autostart=true

Guest

I bought a hot tub from this man SCOTT STOGSDILL of PACIFIC HOT TUB SOLUTIONS. .At first he seemed nice and sincere when he was showing me his hot tubs he always had a know it all attitude showing me things in the most minute detail.

He really seemed on his game.

So i took the chance and bought a tub from him. two weeks after i picked it up and got it wired and full the tub was very noisy and would not heat up past 85!!!!! After leaving 7 messages for him he scheduled a time to come out and "Take care of it" not only was he 3 hours late for our appointment but also charged me for him showing up...

He didn't even have the right motor and said he would be back.... That was 4 months ago and still no word.

then had the police called on ME for calling him so much..... 12 calls in 4 months i believe is LENIENT WHEN I GAVE YOU $3000!!!!!! I for one don't like being taken.

He manipulates the law to get what he wants. YOUR MONEY FOR NOTHING!!!!

I should have done my research and figured out who this crook really is. Trust me when i say shocked....

Don't believe me?

Look for yourself.

GOOGLE scott stogsdill hot tub. also goggle pics to see the crooks mug shoots for fraud.

Denisha Fnh
reply icon Replying to comment of Guest-860070

This is a copy of a review from our competitors and pasted to a review on us. look up Oregon hot tub repair on this web site and the review matches pretty much word for word. taking what your customers say about you and trying to pass it off as us huh Danny boy...things must be getting bad for you to act like your us...

Guest
reply icon Replying to comment of Denisha Fnh

TIME TO TAKE SOME RESPONSIBILITY PACIFIC HOT TUB SOLUTIONS. YOU CAN NOT BLAME YOUR COMPANYS PROBLEMS ON OTHERS.

Guest
reply icon Replying to comment of Guest-860070

Your so off base and completely obsessed!! All these reviews are from you FREAK!

You have got to be kidding me? You have such a boring life to mess with people and this blah blah blah site?

If anyone believes this lunatic please go buy a hot tub from him! Med line freak!

View more comments (81)